The Level 2 curriculum builds on from Level 1 with emphasis on case studies that are current, relevant and applicable. Greater attention is given to investigate solutions from different perspectives. Topics range from the differences of psyche of 1st gen business owners and the digital native inheritors, including the complexities of intergenerational wealth transfer across multiple jurisdictions for high and ultra-high net worth clients in local and offshore markets.
You may select any single module or complete the programme in a schedule that best fits you. Modules are delivered through a blended learning pedagogy, building on interactive pre-class online learning for foundation concepts and knowledge, reserving classroom for skills application and topics that have higher complexity. Modules feature assessments to check for learning transfer covered in online and classroom sessions.
Participants are required to complete their online learning before class in order to take their MCQ assessment at the end of the class.
Modules Online Hours Classroom Hours Core / RRCE Hours
CPBL2 - Client Relationship Management 5 Hours 14 Hours 4 Hours
Client advisors work in an environment of increasing client expectations and client sophistication. Through effective client segmentation, management of the client book, and optimising resources, you will develop business plans, acquire more assets to manage and build sustainable long-term relationships. The module will also address how you can better use joint calls and manage difficult client conversations during volatile, unpredictable, complex and ambiguous situations.
CPBL2 - Corporate Finance & Credit 8 Hours
The wealth management industry is witnessing a fast growing group of business-owning HNW clients who are increasingly performance-focused when selecting a primary financial institution to manage their personal, family and corporate wealth. This module is designed for you to uncover meaningful cross banking opportunities based on the specific needs of HNW clients, and identifies products, services and specialists best positioned to address more complex cases. Topics include corporate finance from the client’s business perspective, client-centred corporate and investment banking products and services, as well as credit solutions for HNW clients.
CPBL2 - Digital Wealth Management 3 Hours 7 Hours 2 Hours
This module adds on to future-ready skills and knowledge acquired in Level 1. It examines how digital technology can create meaningful engagement touchpoints and how data visualisation tools provide new business and HNW client insights. This module also helps you understand new risk paradigms in the digital workplace so as to minimise fraud and cybersecurity breaches, how artificial intelligence works and how to integrate Robo-Advisory into the investment advisory process so as to help you stay relevant and more effective.
Participants should possess these pre-requisites for Level 2 Digital Wealth Management:
- Digital Culture and Mind-Set
- Awareness of how digital development and disruption is impacting the financial and wealth management industry
- Understand the importance of cybersecurity and best practices in digital safety
- For an enhanced learning experience and outcomes, we strongly recommend participants to complete Level 1 Digital Wealth Management prior to attending Level 2.
CPBL2 - Ethical Conduct (Online) 4 Hours 4 Hours
This module builds on the content covered in Level 1 to promote ethical conduct in the workplace. It focuses on commonly faced ethical dilemmas in the wealth management industry through case studies. Partnering with Dr Mary Gentile from Darden University, a key component of this module is the innovative “Giving Voice to Values” (GVV) approach to values-driven development. The GVV curriculum will offer skills and tools for handling these dilemmas in the workplace in an authentic and results-oriented way.
CPBL2 - Investment Advisory 4 Hours 11 Hours 4 Hours
Building on to the skills and knowledge covered in Level 1, this module will focus on managing investment portfolios that have higher complexity. In addition to gaining deeper insights into HNW clients through behavioural finance, this module covers collaboration with investment specialists to design more complex investment solutions based on HNW clients’ needs and the investment policy statement, explanation of investment recommendations and the related risks, managing, monitoring and reviewing of the portfolio, and identifying common investment strategies across cycles, crises and bubbles.
CPBL2 - Market Specialisation (China) 8 Hours 0.5 Hours
Building on the foundation skills and knowledge covered in Level 1 Market Specialisation, this module teaches application of deeper skills and knowledge in more complex case studies that include, but not limited to, business succession, building offshore assets, global wealth management, global insurance, philanthropy, tax, trust funds, inter-generational wealth preservation and transfers. There will also be broad coverage on how to manage a Greater China Client Advisor Team.
CPBL2 - Market Specialisation (Indonesia) 8 Hours 0.5 Hours
This module teaches the relevant aspects of regulation laws and HNW client behaviour that impact wealth management services in Indonesian markets. It teaches application of deeper skills and knowledge in more complex case studies that include, but not limited to, business succession, building offshore assets, global wealth management, insurance, philanthropy, tax, trust funds, inter- generational wealth preservation and transfers. There will also be broad coverage on how to building up the talent pool and managing Indonesia Client Advisor Team.
CPBL2 - Product Strategies 5 Hours 3 Hours 4 Hours
In an ever-interconnected world, access to financial information has become more widespread. As such, it is imperative to have a solid understanding of how different investment products behave in periods of market volatility and dislocation. Building on the knowledge covered in CACS Paper 2, this module addresses when and how to deploy various investment products effectively, useful strategies, and provides a framework across investment cycles.
CPBL2 – Regulatory Compliance & Client Onboarding 4 Hours 4 Hours
Since the global financial crisis, the wealth management industry has seen unprecedented regulatory changes and challenges. To help you navigate this rapidly evolving regulatory environment, this module will cover regulations critical to the industry and addresses them clearly through the use of relevant case studies.
CPBL2 - Wealth Planning 4 Hours 11 Hours 4 Hours
HNW clients have multiple residences, with family members and assets of all types spread across the globe. Level 2 builds from Level 1, and prepares you to partner specialists to meaningfully identify areas of need that even your HNW client may not have considered. Navigating through complex multi-jurisdictional scenarios, this module addresses tax, Common Reporting Standard (CRS), divorce, bankruptcy, family business succession planning and governance issues.