Participants are not required to complete all three modules and may choose to complete modules which meet their learning needs as well as fulfil their required CPD hours.
For those who wish to achieve IBF Level 3 certification, a possible learning pathway would be one taken over 2 years.
Please contact our programme manager to find out how many modules you need to take in order to get Priority & Retail Banking Certified Adviser (PRCA) Level 3 accreditation.
Modules Classroom Hours Core / RRCE Hours
Wealth Advisory (Financial and Investment Planning) 8.5 hours 3 hours
This session covers the benefits and process of a financial advisory approach and how this can be applied to identify clients’ needs based on different profiles and life stages. The session will adopt a framework which covers the core focus of most clients and how this can be leveraged to start client conversations and arrive at a plan which considers investments, insurance, assets & liabilities and sources of current and future income.
The individual will gain insights on key considerations on how to identify the features and benefits of each recommendation with the needs of the client.
Client Advisory (Relationship Management) 8.5 hours 3 hours
This session covers the skills necessary to formulate and apply plans for existing clients with the aim of deepening relationships through a wider understanding of the client’s needs, uncovering opportunities through account review and leveraging on specialists and internal stakeholders. The individual will learn how to apply a framework to better understand the client’s met and unmet needs and wants. Client account optimisation, negotiation skills and retention strategies will also be shared.
The session will enable individuals to gain new skills and insights to achieve a collaborative and meaningful client relationship.
Growing Your Business 16 hours 3 hours
This session aims to motivate and upskill individuals to develop a business owner mindset and an entrepreneurial drive in their client advisory role.
Critical skills such as developing and setting a business plan, effective management of internal or external stakeholders as well as understanding the risk, regulations and ethics governing client engagement and recommendations will be imparted at this session.
By seeing their role, their portfolio and client relationships through the lens of a business owner, the individual will develop a longer term perspective which will lead to growth and sustainability.