Learners are not required to complete all 5 modules and may choose to complete modules which meet their learning needs as well as fulfil their required CPD hours.
For those who wish to achieve IBF Level 2 certification, a possible learning pathway would be one taken over 2 years. Please contact our programme manager to find out how many modules you need to take in order to get Priority & Retail Banking Certified Adviser (PRCA) Level 2 accreditation.
Modules Full Fees (S$)
Client Advisory (Sales Strategy) 1,600
This classroom module will impart skills on how to develop and implement a plan for growing AUM and clients which includes Identifying prospects, assessing suitability, fostering trust and securing clients’ decision. The regulatory and ethical parameters governing this process is covered.
Role plays will allow the learner to apply a sales advisory approach when presenting solutions to clients. Skills to manage service lapses and stakeholders will be covered to enable the advisor to achieve service excellence.
Client Advisory (Relationship Management) 1,400
This classroom module covers skills to formulate and apply plans for existing clients with the aim of deepening relationships through a wider understanding of the client, uncovering opportunities through account review as well as leveraging on internal partners such as specialists and service managers. A class exercise will allow the learner to practise this.
The learner will be taught a framework which can be applied to gather the client’s needs and wants and what is met and unmet. Client account optimisation, negotiation skills and retention strategies will also be shared.
Wealth Advisory (Investment Planning) 1,400
“Planning is bringing the future into the present so that you can do something about it now” - Alan Lakein
This classroom module teaches the process and benefits of financial advisory and how best to identifying clients’ needs based on different profiles and life stage. The learner is taught a framework which broadly cover four core focus of most clients, how to start such conversations and arrive at a plan which covers investment, insurance, assets & liabilities, sources of current and future income etc.
The learner will gain insights of key criteria for consideration when making recommendation for clients and how to identify the features and benefits of each recommendation to clients.
Wealth Advisory (Portfolio Solutions) 1,600
This one-day classroom recognises the challenge of adopting an ideal portfolio and asset allocation approach for affluent clients as certain products may fall outside the client’s available AUM, risk profile or the organisation’s investment and risk guidelines.
The module covers key concepts such as investment suitability, risk profiling and client investment styles. By leveraging investment, insurance and legacy products generally available in priority banking, through role plays and discussions, the learner is guided to transition from sell to advice and from product to portfolio. By adopting a less transactional perspective, the advisor re-focuses on the relationship and in doing so, establish trust which is core to obtaining client’s acceptance.
FA CPD Online Learning (Ethics, Rules & Regulations)
For more information, please visit https://wmi.edu.sg/online-learning-cpd.html