Amidst the wealth management transformation driven by changes in technology, regulations, demographics and heightened competition, there is now a greater need to be well-grounded in client management skills to successfully manage HNW client relationships. This module seeks to improve your ability to deliver a positive experience in all key stages of the HNW client journey from prospecting, on-boarding, advising and conducting on-going periodic reviews. This is a capstone integrating all modules within the level 1 programme.

To succeed in a landscape where artificial intelligence and data science technologies are disrupting financial services, you will be equipped with the digital skills needed by tomorrow’s wealth managers. Co-developed with IBM, this module is the first-of-its-kind to be customised for the Private Banking job family. The Level 1 content includes digital culture, mind-set, customer expectations, digital developments in finance, and digital safety.

Covered Persons operate in a regulatory environment that is constantly evolving. As such, you must first understand key rules and regulations, be guided by the Private Banking Code of Conduct, act professionally with integrity and competence when conducting business, and be aware of the consequences of breaching these rules. This online module covers the above, and promotes a paradigm shift towards a “conduct culture” instead of a “compliance culture”. Co-developed with the CFA Institute, you are required to resolve challenging ethical dilemmas using their Ethical Decision-Making Framework.

In the age of Fintech and Robo-Advisors, competition for share of HNW’s wallet becomes more intense. Staying relevant and raising the bar on provision of advisory services is more critical than ever. The module aims to enhance your skills in helping HNW clients make better informed decisions by taking into consideration their risk appetite, time horizon, financial needs, product suitability, obtaining HNW client’s agreement, and performing periodic reviews. This module also covers your role and obligations, and regulations governing the provision of investment advisory services.

The highly competitive wealth management landscape in Asia demands a prerequisite knowledge about the culture, current sensitivities, market dynamics and evolving regulations in key markets such as China, India and Indonesia. This elective module focuses on China, addresses differences in mind-set between generations of HNW clients, paradigm shifts as a result of internationalisation, essential skills to develop trust, and building long lasting relationships with HNW clients.

There are many risks in life, including death, divorce, disability or bankruptcy. This module aims to build your confidence to bring up purposeful wealth planning discussions with HNW clients, in partnership with relevant specialists, so as to uncover solutions that will protect their wealth for generations to come. It addresses topics such as basic legal and tax concepts used in wealth planning, the typical solutions available to facilitate fiscally transparent asset protection, residence planning, trust and succession planning.